NCFE Level 3 Diploma in Skills for Business

NCFE Level 3 Diploma in Skills for Business

Boost your career prospects with the NCFE Level 3 Diploma in Skills for Business – a nationally recognised qualification designed to give you a strong foundation in the essential knowledge and skills needed to succeed in any business environment.

About the Course

This flexible online diploma is ideal for individuals who want to develop a comprehensive set of business skills. The programme covers business culture, professional responsibilities, customer service, communication, teamwork, and problem-solving, preparing you to thrive in a wide range of business settings.

You’ll also learn how to enhance your personal performance, adapt to workplace challenges, and gain valuable insights into managing professional relationships effectively.

Key Benefits

• Build a solid foundation of business knowledge and practical skills

• Earn a nationally recognised NCFE CACHE qualification at your own pace, from home

• Strengthen your employability and gain experience to secure your first business role

• Access NCFE CACHE Alumni membership for two years, with professional support, resources, and career advice

UCAS Points Allocation

This qualification also carries UCAS points, supporting progression into higher education:

• Distinction* – 56 points

• Distinction – 48 points

• Merit – 32 points

• Pass – 16 points

Course Details

• Qualification Number: 601/2640/1

• Level: 3

• Minimum entry age: 16

• GLH: 360

• TQT: 600

• Credit value: 60

• UCAS Points: Up to 56

Units Covered

Unit 1: Business Culture and Responsibilities (H/505/9691)

• Improving sustainability within a business

• Reducing and managing waste

• Understanding workplace diversity and its benefits

• Ensuring confidentiality and security

Unit 2: Deliver Customer Service in a Business Environment (T/505/9694)

• Essential customer service skills

• Meeting and exceeding customer expectations

• Monitoring and reviewing service quality

Unit 3: Produce Documents in a Business Environment (F/505/9696)

• Understanding document types and formats

• Researching and creating effective documents

• Selecting suitable formats and proofreading

Unit 4: Solve Problems in a Business Environment (R/505/9699)

• Identifying solutions to workplace problems

• Creating and implementing problem-solving plans

• Evaluating success and alternative approaches

Unit 5: Work With Others in a Business Environment (J/505/9702)

• Exploring different organisational roles

• Team dynamics and conflict resolution

• Giving and receiving feedback to improve performance

Unit 6: Communicate in a Business Environment (K/505/9692)

• Enhancing written and verbal communication

• Reviewing communication practices

• Identifying strengths and weaknesses in communication

• Developing improvement plans

Assessment

• This course is assessed through assignments rather than exams

• All study materials are provided online via the learner management system

• Completed work is submitted online and marked by a qualified assessor, who will provide detailed feedback and guidance

• Practical skills will be evaluated in your workplace to ensure you can apply your knowledge effectively

Entry Requirements

• Open to learners aged 16 and above

• No formal qualifications are required

Awarding Body

On completion, you will achieve the NCFE CACHE Level 3 Diploma in Skills for Business.

About NCFE CACHE:

• NCFE is a leading awarding body and educational charity with over 175 years of experience in vocational and technical training

• CACHE (Council for Awards in Care, Health, and Education) became part of NCFE in 2015

• NCFE qualifications are widely recognised and respected by employers and higher education providers across the UK

Alumni Membership

Enrolling in this course grants you two years of NCFE CACHE Alumni membership, offering:

• Access to articles, resources, and professional insights

• Webinars and podcasts to support your learning journey

• Networking opportunities and career advice

Student Support

Although this is a home-based course, you’ll never study alone. Learners receive:

• 12 months of dedicated tutor support – offering advice, feedback, and academic guidance

• Access to a responsive student support team, available whenever you need help or reassurance

With this support, you can complete your qualification with confidence, knowing expert help is always within reach.

Outcome: Earn a highly respected Level 3 Diploma in Skills for Business, gain UCAS points, and open the door to exciting opportunities in higher education and the professional workplace.