NCFE Level 3 Diploma in Management Skills and Knowledge

Enhance your leadership potential with this nationally recognised qualification designed to give you the essential knowledge and skills to manage teams, projects, and operational responsibilities effectively.

About the Course

This flexible online diploma is perfect for individuals currently working as team leaders or supervisors, or those aspiring to take on managerial responsibilities. The programme covers key management principles including leading people, communication, operational management, project management, financial awareness, and decision-making. You’ll also develop skills in building professional relationships, self-awareness, and continuous personal development to succeed in a leadership role.

Key Benefits

• Gain a strong foundation in management knowledge and practical skills.
• Earn a nationally recognised NCFE CACHE qualification at your own pace.
• Strengthen your leadership abilities and prepare for team management or project responsibilities.
• Aligns with the Team Leader/Supervisor apprenticeship standard, supporting career progression in management roles.

UCAS Points Allocation

• Distinction* – 56 points
• Distinction – 48 points
• Merit – 32 points
• Pass – 16 points

Course Details

• Qualification Number: 603/2998/1
• Level: 3
• Minimum Age: 16
• Guided Learning Hours (GLH): 150
• Total Qualification Time (TQT): 370
• Credit Value: 37

Units Covered

Leading People (K/616/9037)

• Developing leadership styles
• Motivating and inspiring teams
• Managing team performance

Communication (M/616/9038)

• Effective verbal and written communication
• Active listening and feedback
• Adapting communication to different audiences

Managing People (T/616/9039)

• Planning and allocating work
• Monitoring performance and development
• Handling workplace challenges

Building Relationships (K/616/9040)

• Developing professional networks
• Collaboration and conflict resolution
• Negotiation and influencing skills

Operational Management (M/616/9041)

• Planning and organising resources
• Managing operational processes efficiently
• Implementing organisational policies

Project Management (T/616/9042)

• Setting objectives and milestones
• Allocating resources and monitoring progress
• Evaluating project outcomes

Managing Finance (A/616/9043)

• Budgeting and financial planning
• Understanding financial statements
• Controlling costs and resources

Self-Awareness and Continuous Development (F/616/9044)

• Reflecting on personal strengths and weaknesses
• Developing a personal improvement plan
• Embracing lifelong learning

Decision Making (J/616/9045)

• Analysing information to make informed decisions
• Problem-solving strategies
• Evaluating outcomes and alternative options

Assessment

• Assessed via assignments rather than exams.
• Study materials provided online through the learner management system.
• Work is submitted online and evaluated by a qualified assessor, with detailed feedback.
• Practical skills may be assessed in real workplace contexts to ensure application of knowledge.

Entry Requirements

• Open to learners aged 16 and above.
• Suitable for those working as team leaders, supervisors, or aspiring managers.

Awarding Body

On completion, learners will achieve the NCFE Level 3 Diploma in Management Skills and Knowledge.

About NCFE CACHE

• NCFE is a leading awarding organisation with over 175 years of experience in vocational and technical training.
• CACHE (Council for Awards in Care, Health, and Education) became part of NCFE in 2015.
• NCFE qualifications are widely recognised and respected by employers and higher education providers across the UK.

Alumni Membership

Completing this course grants access to two years of NCFE CACHE Alumni membership, offering:

• Professional resources, articles, and insights
• Webinars and podcasts to support development
• Networking opportunities and career advice

Student Support

• 12 months of dedicated tutor support for guidance, feedback, and academic advice
• Access to a responsive student support team whenever help is needed

Outcome

Gain a highly respected Level 3 Diploma in Management Skills and Knowledge, develop leadership and management expertise, and open doors to career progression or higher education opportunities.